Returns, Refunds and Your Right to Cancel

 (1) Can I cancel my order before delivery?

 Items ordered from Stock:

Made to order Items*, Made to Order, Special Order or Non-stocked Items:

(2) Can I return my order after delivery?

 Items ordered from Stock:

Bespoke Items*, Made to Order, Special Order or Non-stocked Items:

Made to order Items* - these are items which we do not hold in stock, which have been customised specifically for you. Typical examples are when you select a fabric or leather, wood finish, specific feet or specific dimensions

Collection Fee Matrix

Charge

Size

Typical Items

£nil

N/A

Customer organises & pays directly to courier of their choosing for the return, which must be received in perfect condition at the designated Warehouse

£50

Up to 1 cubic mtr

Single Dining / Office Chair : Small Coffee Table : Lamp Table : Picture : Mirror : Small Rug : Other Small Accessories

£95

More than 1 cubic mtr

          Sofa's : Dining Tables : Arm Chairs : Dining Chairs (more than 1) Cabinets : Beds: Dressing Tables: Filing Cabinets: Storage Chests : Book Cases

   


 Faulty Goods or Damaged Items :

 Complaints:

How to contact us

Opening Hours:Mon-sat 10am -6pm